Payment Policy

Effective Date: January 14, 2025

Welcome to InstrVip! This Payment Policy outlines the terms under which we accept payment for goods and services offered on our website, instrvip.click. By making a purchase through our website, you agree to the terms outlined in this Payment Policy. We aim to provide a secure, efficient, and easy-to-understand process for paying for your orders.

1. Accepted Payment Methods

At InstrVip, we offer a variety of secure payment options to ensure that your transactions are completed with ease and confidence. The following payment methods are accepted on our website:

  • Credit/Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: For customers who prefer using their PayPal account, we also support payments through PayPal for added convenience.

  • Stripe: We also offer payments through Stripe, one of the leading online payment processors, for credit card transactions.

  • Apple Pay and Google Pay: For those who prefer using mobile wallets, we support Apple Pay and Google Pay, providing a quick and secure checkout process.

  • Gift Cards: We offer the option to use InstrVip gift cards (if applicable) for payments. The terms and conditions for gift cards will be provided at the time of purchase.

Note: We do not accept cash on delivery or checks. Payment is processed immediately when the order is placed.

2. Payment Security

At InstrVip, we prioritize the security of your financial information. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology, ensuring your sensitive information is protected.

  • SSL Encryption: When you make a payment, your payment details are securely transmitted through an encrypted connection.
  • PCI Compliance: We follow the Payment Card Industry Data Security Standard (PCI DSS) to ensure that all cardholder information is securely stored and transmitted.

By using our secure payment gateways, your credit card information is never stored on our servers, adding an extra layer of protection to your personal data.

3. Currency and Pricing

All prices displayed on our website are in U.S. dollars (USD), unless otherwise stated. Please note that the total amount you pay will include applicable sales tax and shipping charges, which will be calculated during checkout.

  • Sales Tax: Sales tax is automatically calculated based on the shipping address. The final price will reflect any applicable tax rates based on the location of delivery.

  • Currency: While we offer international shipping, the prices will always be charged in USD. Your bank or payment provider may apply currency conversion fees based on your country of residence.

4. Payment Confirmation and Order Processing

Once you complete your payment, we will send a confirmation email to the email address provided. This email will contain your order details, including the items purchased, the order number, and the total amount.

Please note:

  • Payment confirmation is required for processing your order.
  • If the payment cannot be processed successfully, your order will be held, and you will be contacted via email to resolve the issue.
  • If payment is unsuccessful and no resolution is found, the order may be canceled.

5. Billing Information Accuracy

It is crucial that the billing information provided during the checkout process is accurate and up-to-date. This includes your name, shipping address, and payment method details.

  • Incorrect Billing Information: If there is an issue with the billing information you’ve provided, it may delay the processing of your order. We may contact you to request additional details to resolve the issue.
  • Fraud Prevention: InstrVip takes fraud prevention seriously. If any suspicious or fraudulent activity is detected, we may cancel or delay your order until we can verify the payment details.

6. Payment Errors and Issues

In rare instances, you may experience an error during payment processing. Common errors include:

  • Insufficient funds
  • Incorrect credit card details
  • Payment gateway issues

If you encounter any of these errors or suspect an issue with your payment, please contact us immediately at info@instrvip.click. Our customer service team will help you resolve the issue as quickly as possible.

7. Payment for Pre-Orders and Back-Orders

For items that are listed as pre-order or back-order, we will charge your payment method at the time of purchase. If the item is delayed or unavailable, you will be notified and given the option to cancel the order for a full refund or choose another product.

8. Changes to Payment Policy

We reserve the right to modify, update, or change this Payment Policy at any time. Any changes will be communicated to you via email or posted on our website, and they will apply to all future transactions.