Shipping Policy

Effective Date: January 14, 2025

InstrVip is committed to ensuring that your shopping experience is smooth, efficient, and timely. Our Shipping Policy outlines the terms, conditions, and processes surrounding the shipping of orders placed on our website, instrvip.click.

1. Shipping Methods

We offer a variety of shipping options to meet your needs. The shipping method you choose during checkout will determine the delivery speed and associated cost. The following are the standard shipping methods available for all orders:

  • Standard Shipping: This is the most affordable shipping option, with an estimated delivery time of 5-7 business days.
  • Expedited Shipping: For faster delivery, we offer expedited shipping, with an estimated delivery time of 2-3 business days.
  • Overnight Shipping: For urgent orders, we provide next-day delivery options, subject to availability in your location.

Note: Delivery times are estimates. Unexpected delays may occur due to weather, holidays, or other circumstances.

2. Free Shipping

We are pleased to offer free standard shipping on all orders over $50 within the United States. This free shipping option will be automatically applied at checkout, provided the total order meets the minimum threshold.

International Shipping: International customers can expect additional shipping charges depending on the destination. The shipping fees and estimated delivery time will be calculated at checkout.

3. Order Processing Time

Once you have completed your purchase, InstrVip will process your order as quickly as possible. Orders are typically processed within 1-2 business days (excluding weekends and holidays).

  • In-Stock Items: Orders for in-stock items will be processed and shipped within 1-2 business days.
  • Back-Orders or Pre-Orders: If you order an item that is currently out of stock, we will ship it as soon as it becomes available. You will be notified of the expected shipping date.

4. Shipping Rates

Shipping rates depend on the weight of your order, shipping destination, and the shipping method chosen. The exact shipping fee will be displayed during checkout before you confirm your order.

Domestic Shipping:

  • Standard Shipping: Starting at $5.99
  • Expedited Shipping: Starting at $9.99
  • Overnight Shipping: Starting at $19.99

International Shipping:

  • Rates will be calculated based on your shipping address during checkout.

5. Tracking Your Order

After your order is shipped, you will receive an email with tracking information so you can follow your package’s journey to its destination. If there are any issues with tracking or delays, please contact our support team at info@instrvip.click.

6. Shipping Restrictions

  • Address Restrictions: We can only ship to valid addresses in the United States and select international locations. We do not ship to P.O. Boxes or military addresses (APO/FPO).
  • International Shipping: For international shipments, we are unable to guarantee delivery times, and all customs duties, taxes, and import fees are the responsibility of the customer.

7. Shipping Delays

While we strive to ensure timely delivery of your order, there may be occasional delays due to factors outside of our control, such as:

  • Natural disasters
  • Postal service delays
  • Unforeseen logistical issues

In the event of a delay, we will notify you promptly and work with you to resolve the situation.

8. Lost or Damaged Items

If your package is lost or damaged during shipping, please contact us immediately at info@instrvip.click. We will work with you and the shipping carrier to resolve the issue and ensure you receive your products in a timely manner.

  • Lost Packages: We will initiate a claim with the carrier and assist you in locating the missing package.
  • Damaged Goods: If your item arrives damaged, please notify us within 7 days of receiving your order so we can offer a replacement or refund.

9. Return Shipping

If you need to return an item, the customer is responsible for the return shipping costs unless the return is due to an error on our part (e.g., defective product or wrong item sent). For more details, refer to our Return and Refund Policy.

10. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be reflected on this page, and we encourage you to check this policy periodically.

For any questions or assistance with your payment or shipping process, feel free to contact us at:

InstrVip
Street: 6878 Sand Hill Rd, East Syracuse, New York (NY), 13057
Phone: (252) 246-0816
Email: info@instrvip.click
Website: instrvip.click